Cancellation Policy - The Colour Palette Salon

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The Salon has a strict 48 hour cancellation/rescheduling policy and a late cancellation/rescheduling fee of 50% charge of the booked appointments where deposits are not required.

No future bookings will be allowed if this fee is not paid.
A £50 deposit will be taken for all colour appointments. This is a non-refundable deposit on late cancellations/rescheduling.

All amendments to appointments (cancellation or rescheduling) that falls outside the 48 hours cancellation policy will be subject to the policy.

No verbal abuse in person or on the telephone will be tolerated towards any staff members.

Please respect our company cancellation/rescheduling policy.

Thank you for your cooperation regarding this matter.